Last updated: May 15, 2025
1. Introduction
At Fly, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information: We collect information that you provide directly to us when registering for an account, using our services, or contacting our support team. This may include your name, email address, phone number, business information, and payment details.
Usage Information: We automatically collect certain information about your device and how you interact with our platform, including your IP address, browser type, referring/exit pages, and operating system.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our platform
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- Legal authorities when required by law or to protect our rights and safety
5. Data Deletion Requests
You have the right to request deletion of your personal data. To request data deletion:
- Email Request: Send an email to fly@zoomlocal.in with the subject line "Data Deletion Request"
- Include Information: Please include your account email address and specify which data you want deleted
- Verification: We may ask you to verify your identity before processing the deletion request
- Processing Time: We will process your request within 30 days of verification
- Confirmation: You will receive confirmation once your data has been deleted
Please note that some information may need to be retained for legal compliance, security purposes, or to complete transactions you have requested.